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General

Show All Answers

1. How do I apply for a business license?

Anyone who is conducting business within the town limits needs to obtain a business license from the Town office. The first step is to fill out the Business License Application and return it to the Town office.
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2. How do I schedule a yard waste (brush) pick up?

Yard waste (brush) pick up service is provided on Mondays. Requests for collection is not required. Collection may be delayed because of inclement weather or if collection personnel are required to perform other tasks during the regular collection time. When collection is delayed, residents are asked to leave the yard waste in place and collection will occur as soon as possible.  Yard waste should be put out for collection no earlier than the Saturday prior to the collection day and no later than 7:00 am on collection day. Yard waste put out for collection may not interfere with vehicular or pedestrian sight distance or block on-street parking, storm drains or roadside ditches, sidewalks, fire hydrants, water meters, or other public improvements.

Yard waste to be collected by the Town must meet the following requirements:

• Loose yard waste must be contained in paper yard waste bags and may not exceed 50 pounds in weight.
• Brush must be tied into compact bundles that can be handled by one collector. No such bundle shall exceed 4 feet in length, 1 foot in diameter, and 50 pounds in weight.
• No single weekly collection may exceed 100 pounds in weight.

The following items will NOT be collected as a part of yard waste collection:

• Grass clippings
• Ashes
• Large stumps or stumps containing rocks or soil
• Rocks or soil

3. How can I reserve the park and gazebo at Rose Hill Park for a special event?

The park and the gazebo can be reserved for any non-profit special event. Please call the Town Office (540) 955-1099 for details.

Click here for regulations and forms.

4. What day is yard waste (brush) picked up?

Yard waste (brush) pick up service is provided on Mondays.  Requests for collection is not required.  Collection may be delayed because of inclement weather or if collection personnel are required to perform other tasks during the regular collection time. When collection is delayed, residents are asked to leave the yard waste in place and collection will occur as soon as possible.  Yard waste should be put out for collection no earlier than the Saturday prior to the collection day and no later than 7:00 am on collection day. Yard waste put out for collection may not interfere with vehicular or pedestrian sight distance or block on-street parking, storm drains or roadside ditches, sidewalks, fire hydrants, water meters, or other public improvements.

Yard waste to be collected by the Town must meet the following requirements:

• Loose yard waste must be contained in paper yard waste bags and may not exceed 50 pounds in weight.
• Brush must be tied into compact bundles that can be handled by one collector. No such bundle shall exceed 4 feet in length, 1 foot in diameter, and 50 pounds in weight.
• No single weekly collection may exceed 100 pounds in weight.

The following items will NOT be collected as a part of yard waste collection:

• Grass clippings
• Ashes
• Large stumps or stumps containing rocks or soil
• Rocks or soil

5. Is there a fee for scheduling a bulk pickup?

Bulk item and appliance collection service, which is provided each Wednesday, must be scheduled in advance with the Town Business Office. With regard to appliance collection, the following fees apply: $25.00 for appliances such as stoves, washers, dryers, or water heaters and $40.00 for items such as refrigerators, air conditioners, televisions, and computer screens. Prior to appliance collection an appliance collection sticker must be purchased from the Town Business Office and affixed to the appliance to be collected. All hazardous waste (e.g. paints, pesticides, anti-freeze, used oil, tires and the like) must be disposed of in a certified waste acceptance facility. Most of these materials can be disposed of at the Frederick County Landfill. The Frederick County Landfill can be reached at 540-665-5658 or through www.fcva.us.

6. What are my payment method options for paying my utility and tax bills?

We accept Visa, MasterCard, and Discover at the Town Business Office, however, there is a convenience fee of 2.5% plus $0.30 per transaction.

The Town of Berryville has also partnered with Payment Service Network, Inc. (PSN) to offer three options to pay bills online or over the phone.

Online Payments 

Click on the bill payment link found on the Town of Berryville’s website at www.berryvilleva.gov. You’ll be directed to our payment processor’s website where you can register and make your payment. Future payments are just three easy steps. 

Mobile App Payments 

Download the PSN Payments app from the Apple AppStore© or Google Play™. If you registered online first, use those credentials to log in to the app. You can also view your bill on the app.

Phone Payments

Call 1-877-885-7968 to make a payment by phone. Have your bill handy to provide your account number and register. Future payments are just a few quick steps. 

• Pay immediately, schedule a payment, or set up Auto-Pay 
• View your balance online (even if you don’t pay online) 
• Store payment methods 
• Print receipts, view payment history, and more 

Payment convenience fees apply: 

• $1.25 for check and savings payments; 
• 2.95% (+$0.75 for payments under $100.00) for credit and debit card payments.
• An additional $2.95 fee applies to all payments made via live representative phone call.  

7. Can I pay my water bill or taxes online or by phone?

Yes. The Town of Berryville has partnered with Payment Service Network, Inc. (PSN) to offer three options to pay bills online or over the phone.

Online Payments

Click on the bill payment link found on the Town of Berryville’s website at www.berryvilleva.gov. You’ll be directed to our payment processor’s website where you can register and make your payment. Future payments are just three easy steps. 

Mobile App Payments

Download the PSN Payments app from the Apple AppStore© or Google Play™. If you registered online first, use those credentials to log in to the app. You can also view your bill on the app.

Phone Payments

Call 1-877-885-7968 to make a payment by phone. Have your bill handy to provide your account number and register. Future payments are just a few quick steps.

• Pay immediately, schedule a payment, or set up Auto-Pay 
• View your balance online (even if you don’t pay online) 
• Store payment methods 
• Print receipts, view payment history, and more 

Payment convenience fees apply: 

• $1.25 for check and savings payments; 
• 2.95% (+$0.75 for payments under $100.00) for credit and debit card payments. 
• An additional $2.95 fee applies to all payments made via live representative phone call.

8. Is there a fee for making a payment with credit card?

Yes, there is a convenience fee of 2.5% plus $0.30 per transaction.

The Town of Berryville has also partnered with Payment Service Network, Inc. (PSN) to offer three options to pay bills online or over the phone.

Online Payments

Click on the bill payment link found on the Town of Berryville’s website at www.berryvilleva.gov. You’ll be directed to our payment processor’s website where you can register and make your payment. Future payments are just three easy steps. 

Mobile App Payments

Download the PSN Payments app from the Apple AppStore© or Google Play™. If you registered online first, use those credentials to log in to the app. You can view your bill on the app, too! 

Phone Payments

Call 1-877-885-7968 to make a payment by phone. Have your bill handy to provide your account number and register. Future payments are just a few quick steps! 

• Pay immediately, schedule a payment, or set up Auto-Pay 
• View your balance online (even if you don’t pay online) 
• Store payment methods 
• Print receipts, view payment history, and more 

Payment convenience fees apply: 

• $1.25 for check and savings payments; 
• 2.95% (+$0.75 for payments under $100.00) for credit and debit card payments. 
• An additional $2.95 fee applies to all payments made via live representative phone call. 

9. Is there a meals tax?

Yes. The Town of Berryville imposes a tax in the amount of 4% of any charge upon all meals sold by a restaurant or caterer in the town.

For more info...

10. Is there a personal property tax?

Yes. The personal property tax rate is $1.25 per $100 value. *Additional taxes will be assessed by County of Clarke.

11. When is the Town Personal Property Tax due?

The Town taxes personal property located within town limits. These taxes are due December 5th each year. The State of Virginia now provides relief for qualifying vehicles. The Clarke County Commissioner of Revenue prepares all assessments and may be contacted at (540)955-5108. *Additional taxes will be assessed by County of Clarke.

12. When are the Town Real Estate Tax bills due?

The Town taxes real estate located within Town limits and are billed semi-annually. Tax due dates are June 5th and December 5th. The Clarke County Commissioner of Revenue prepares all assessments and may be contacted at (540)955-5108. Bills are mailed directly to taxpayers who are responsible for notifying their mortgage companies. *Additional taxes will be assessed by County of Clarke.

13. How can I get a trash toter and/or a recycle container?

The Town has contracted with a private hauler to provide trash and recycling removal. The hauler provides each residence with a 95 gallon service cart (refuse toter) for automated solid waste collection service and a recycling container for recycling. Please contact the Town office at (540) 955-1099 if you do not have one.

14. My trash toter and/or recycle bin is/are damaged. How can I get it/them replaced?

Please contact the Town office at (540) 955-1099 or email customerservice@berryvillva.gov to arrange a replacement.

15. The street light is out. How do I report it?

You may report a street light out by clicking the link below, calling the Town office at (540) 955-1099 or emailing customerservice@berryvilleva.gov. Report Street Light Outage

16. What items are accepted for recycling?

Paper, aluminum and plastic items will be picked up with recycling.

For a detailed list...

17. Is there a citizen recycling center for Town residents?

Yes. See link below.

https://www.clarkecounty.gov/residents/trash-recycling

More info...

18. Is there a DMV in Berryville?

There is a DMV Select office located within:
Trip's Auto Sales
6130 Lord Fairfax Hwy.
Berryville, VA 22611
(540) 955-1367

19. Is there a bus transit in Berryville?

Virginia Regional Transit offers limited routes. 

More info...

20. Does the Town pickup Christmas trees?

Yes. Christmas trees are treated as yard waste (brush). The Town collects yard waste each Monday, weather permitting. Do not block sidewalks or storm drains. Yard waste must be placed out for collection no earlier than the Saturday prior to the collection day and no later than 7:00 a.m. on collection day. 

21. I am renting a home in town. How do I establish water service?

To establish a new account, you must come to the Town office located at 101 Chalmers Court, with government issued identification, Owner Authorization for Tenant Utility Service form completed and signed by the Owner and a deposit in the amount of $240 for residences.

For more detailed info...

22. I have purchased a home in town. How do I establish water service?

To establish a new account,  come to the Town office located at 101 Chalmers Court, with government issued identification.

For more detailed info...

23. Is the water and sewer deposit refundable?

Yes. A refundable security deposit is required for all customers who are renting their occupancy. The amount of the required deposit varies depending on the use of the space. See link below:

http://www.berryvilleva.gov/2160/Water-Sewer